Privacy Policy

At DigitalQuest, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you access our website and use our services. By continuing to use our website, you consent to the collection and use of your personal information as described herein.

1. Types of Information We Collect

We collect two types of information:

• Personal Information: This includes any information you voluntarily provide to us, such as your name, email address, phone number, billing and shipping address, and payment information. You may provide this information when making a purchase, signing up for an account, or contacting customer support.
• Automatically Collected Information: We also collect data automatically as you interact with our website. This may include your IP address, browser type, operating system, and other browsing activity such as pages visited, links clicked, and time spent on the site. This data is collected through cookies and similar technologies.

2. How We Use Your Information

We may use the information we collect in the following ways:

• To Process and Fulfill Your Orders: Your information is used to process payments, fulfill orders, and send shipping updates.
• Customer Support: We may use your contact information to respond to any questions or issues you have and offer customer support.
• Marketing and Promotional Communications: With your consent, we may send you promotional offers, newsletters, and other marketing communications. You can opt-out of these communications at any time.
• Improving Website Functionality: We use the information to improve the functionality, design, and user experience of our website.
• To Meet Legal Requirements: We may use your personal data to comply with applicable laws and protect our rights.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data in the following cases:

• Service Providers: We may share your personal information with third-party vendors that help us operate our business, such as payment processors, shipping companies, and marketing platforms.
• Legal Requirements: If we are required by law to disclose your data or need to protect our legal rights, we may share your information with law enforcement or other authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner of the business.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to gather information about your usage of our website. These tools help us improve your browsing experience and provide more personalized content. You can control the use of cookies through your browser settings, though some website features may not work as intended without them.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. When your data is no longer needed, we will delete or anonymize it.

6. Your Privacy Rights

Depending on your location, you may have the following rights with respect to your personal data:

• Access Your Data: You can request to see the personal data we hold about you.
• Correct or Update Your Data: You may request corrections if your personal information is inaccurate or incomplete.
• Request Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out of Marketing Communications: You can unsubscribe from marketing emails at any time by following the instructions in the email or by contacting us directly.
• Cookie Control: You can modify your cookie preferences in your browser settings.

7. Security of Your Information

We implement reasonable physical, electronic, and administrative measures to protect your personal data from unauthorized access, use, or disclosure. However, no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we learn that we have collected personal information from a child under 13, we will take immediate steps to delete that information.